FREQUENTLY ASKED QUESTIONS
WE NO LONGER SERVICE BROKEN SYSTEMS.
However- if your system is not working, you may bring it to a store for troubleshooting (which we will perform for free)
Do you repair systems?
How much can I get for my _____________ in cash or trade?
WE DO NOT PRICE-QUOTE BEFORE SEEING THE MERCHANDISE.
-this means we won't make an offer over the phone.
We take CURRENT AND PAST systems, games, accessories and all tv sets. We offer value based on model, demand, condition, and our inventory. Even if you want a ballpark offer on your stuff, you need to bring it to one of the stores.
I tried calling and nobody picked up. Why aren't you answering the phone?
PRIORITY OF SERVICE GOES FIRST TO IN-STORE CUSTOMERS.
If we're not picking up the phone, it's simply because the store was too busy when you called.
Apologies. Please call again, or come to the stores.
Do you pay cash for games and systems?
Of course we pay cash.
However: trade-in value for store credit is almost always higher.
Will you price-match your items?
We competetively price our merchandise and update values daily.
Game Craze has reputably and consistently offered the most cash/trade values for your trade-ins. We are known to offer the highest values for your items.
Can you repair discs?
WE CAN REPAIR SCRATCHED AND DAMAGED DISCS.
This includes circle scratches and cosmetic damage.
Games purchased at a Game Craze location have a free scratch-repair warranty at that location.
Games purchased elsewhere can be repaired for $5.00
Most scratched games are fixable, and the standard wait is 1 to 3 days in general. Priority is given to Game Craze purchased games.
Will you post your inventory and prices online?
NO, sorry for the inconvenience.
Our prices and stock are constantly changing. There are hundreds of thousands of items that we may or may not have at any given time, but you can always call to ask if we've got something. If it's not in high demand, we will put that item on hold for you for up to 24 hours.
What systems do you sell?
We buy, trade, and sell all videogame systems, accessories, and games that we can get hands on.
Can you call me if my desired item is traded in to your store?
No, sorry. Priority must go to those who reach the store first. Feel free to call any location and ask if we have certain items in stock whenever you like.
Where can I use my GAME CRAZE gift card?
Gift cards are good at store of issue and stores explicity listed on the card or certificate. Not every card can be used at every location.